Refund & Return Policy

By accessing and using N & N Networks and purchasing our services or products, you agree to comply with the following terms and conditions. If you do not agree with any part of this policy, please do not use our website or services.

1. Service Availability and Pricing

All internet plans and services are subject to availability in your area
Prices are listed in USD and may change without prior notice
We reserve the right to modify, discontinue, or refuse any service at our discretion

2. Orders and Payments

Customers must provide accurate billing and contact information
By placing an order, you confirm that your payment method is valid and authorized
N & N Networks reserves the right to cancel or refuse any order due to fraud, pricing errors, or service unavailability

3. Service Activation and Delivery

Service activation times are estimates and may vary depending on location and technical availability
Customers are responsible for providing accurate installation and contact details
We are not responsible for delays caused by third-party providers, weather conditions, or incorrect customer information

4. Refunds & Cancellations

At N & N Networks, customer satisfaction is important to us. If you experience an issue with our services, we are here to help.

4.1 Refund Eligibility

You may request a refund if:

You were charged incorrectly
The service could not be activated
A technical issue could not be resolved within a reasonable timeframe

Refund Requirements

Proof of payment may be required
Requests must be submitted within 30 days of the transaction

Non-Refundable Situations

Services already fully delivered or completed
Customer-requested cancellations after service activation
Issues caused by customer equipment or misuse

4.2 How to Request a Refund

To request a refund or cancellation, please contact us and provide:

Full Name
Account or Order Number
Reason for the request
Supporting details or screenshots (if applicable)

Contact Information

Email: info@nandnnetworks.com
Phone: (888) 524-9590

Important: Refund requests must be approved before processing.

4.3 Refund Processing

Once your request is reviewed, we will notify you regarding approval or rejection
Approved refunds are typically processed within 5–10 business days
Refunds are issued to the original payment method whenever possible

4.4 Service Cancellations

Customers may request cancellation before activation without penalty
Once a service has been activated, cancellation requests may be subject to applicable fees or billing terms

4.5 Late or Missing Refunds

If you have not received your refund:

Check your bank account
Contact your payment provider or bank
If the issue continues, contact us at info@nandnnetworks.com

5. Limitation of Liability

N & N Networks is not responsible for:

Indirect or consequential damages
Loss of profits, revenue, or business opportunities
Service interruptions caused by third-party providers or circumstances beyond our control

Our total liability is limited to the amount paid for the affected service.